Technical Support



I can't login

Remember that your credentials are unique. Login with your username, typing in lowercase, without spaces between characters. Your password should contain both lower and uppercase letters, as well as numbers.

Could I login through my mobile phone?

Our e-learning platform is optimized to run on desktops, laptops, tablets and mobile phones, however we do recommend logging in from your desktop or laptop for a more user friendly experience.

How long does each module take to complete?

The time recommendations can be found in the programme for each module.

When will I received my certification?

Your CPD e-learning certificate will be sent to your email address once you have completed the module. Please note this may take a few working days to come through.

Who can I contact for further support?

Please contact the following email address for further information and support: info@precisionbiotics-elearning.comPlease note, we will aim to answer your questions within 36 hours of receipt, Monday to Friday.